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SteveYates

Lights-Out Redirectors can't connect directly to an offline PC

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In 12.0.3 and later, the Lights-Out Remote Desktop redirector refuses to connect to a PC that Automate thinks is offline (the agent is not running).  I created an enhancement request to revert to prior behavior so it will connect to the "offline" PC through any other PC at the location:

Return Lights-Out Redirectors to prior behavior to connect directly to a PC without agent running

That page also has a workaround support gave me for connecting, by changing the Management IP of an online PC to the "offline" PC and connecting that way.

 

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