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captainu99 last won the day on November 15

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  1. Where is this located? I cannot seem to find the correct field to add that in.
  2. captainu99

    Command Prompt From the Web Interface

    Thank You
  3. Is there any way to have remote command prompt from the webinterface *.hostedrmm.com or /Automate version? Thanks
  4. captainu99

    SonicWALL WAN interface Monitor

    We set a remote monitor which runs tracert to Google.com The monitor fails if the primary isp gateway is not return as one of the hops. So far its been working perfectly.
  5. captainu99

    Windows Deployment Images w/ Labtech

    I finally got an answer from Connectwise automate that nailed it on the head (And it works) In short. 1) Before installing labtech disconnect the machine you will be syspreping from the network. 2) Install Automate. 3) Stop the 2 connectwise automate services 4) Reconnect it back to the network and sysprep! This is Brice with Automate Consulting. I gave you a call but was informed that you were in a meeting. It is possible to create an image of a machine that has the agent installed but there are a few things that you want to make sure of. When an agent is installed on the machine it writes the agentID of that machine into the registry the first time it checks into the Automate server. If you create an image of this machine and then replicate that image to lets say 10 different machines all 10 of the machines will now have the same agentID and will all fight for that spot in your Automate Control Center. This can cause problems later on down the road. In order to avoid this you can get the machine ready for the image and then right before you install the agent on the machine disconnect the machine from the internet. This will make it so the machine cannot check in and get an agentID from the server. If you then create your image of that machine and then replicate it to 10 different machines those machines will get their own agentID when they first connect to the internet. Please let me know if you have any further questions in regards to this. Thank you Brice Wylie ConnectWise Automate™ Software Consultant Toll Free: 877.522.8323 United States Direct: 813.397.4600 United Kingdom Direct: 084.4544.1690 Australia Direct: 61.03.8652.1797
  6. captainu99

    Use a computer edf variable in a remote monitor.

    Its a computer edf. Should I set it somewhere else maybe on the location EDF's? Im not sure what you are reffering to when you say "Have you resent config setting the value"
  7. captainu99

    Use a computer edf variable in a remote monitor.

    Hmm... tried it and its outputting exactly what I typed and not the variable that its storing. Not sure what I did wrong.
  8. captainu99

    Store Bitlocker Recovery Key In Labtech?

    Good points. I also switched to shell and manage-bde instead since I had an issue with backward compatibility. So far I have as follows 1) Test if TPM is enabled (Powershell) Since I can't find a way to get this using manage-bde a. Test and then update EDF (I use this in case it doesn't have bitlocker enabled I know I can push out enable to the computer) 2) Call Script Test bitlocker status on and set EDF(I couldn't get the roles that @Gavsto created to work properly But if I do then I would use it instead :-)) a. Call a test bitlocker status script (I Use manage-bde for backward compatibility)(I broke it apart since I run this script once a day on all agents to detect bitlocker is enabled and then join it to a group so that I can script against it) b. Update the EDF if protection on 3) Call Script Get Bitlocker Keys and store in EDF (Broke it apart so I can call just that section based on the group its part of) a. Switched to manage-bde since its backward compatible. Current Issue In the Get Bitlocker Keys and store in EDF I am grabbing the full output and storing it how can I grab a specific part of the returned information and only store that in the edf Scripts Master Script I am adding in the enable Bitlocker and set the EDF's Script I put together this should include all other scripts since it calls them. I used powershell for the enable bitlocker part since any system I am using it on is windows 10 or later. Get Bitlocker Status and Record Keys then set EDF's_V3.xml Enable Bitlocker and set the EDF's_V1.xml
  9. captainu99

    Script for power management

    @chadgrossTHank You this was exactly what I was looking for,
  10. Ahh crap 🙂 You got good stuff and I learned a lot reading through them.
  11. @DarrenWhite99 The links appear down. Are you able to resend them? I would like to browse through them and understand how you accomplished this. Thanks
  12. captainu99

    ShadowCopy Enabled?

    Just ran into an issue where we thought it was running and it stopped 2 weeks ago. Im gonna build a script for this but some quick googling gave me an idea something similar to this https://kb.paessler.com/en/topic/65026-monitor-shadow-copies-age Im gonna build it out in labtech framework.
  13. captainu99

    Store Bitlocker Recovery Key In Labtech?

    @JacobsaSee attached for revision2 where I added in @DarrenWhite99Email Technician so that you don't have to manually check if the script was successful. The issue I have with the current way I check for Bitlocker encrypting (100 percent), so I can't use this as part of an enabled BitLocker and store key all in the same script. Get Bitlocker Status then set EDF's.xml
  14. Is there a way for me to reference a computer extra data field variable in a remote monitor?
  15. captainu99

    Script Vs Monitor

    I am looking for some advice on the proper way to structure the following concept. Goal - Detect if a backup has not run for a custom software raise a ticket on our service board if it has not run in over 2 hours. Task - A backup is created once an hour and the file is stored in a specific folder. Ideas 1) Create a script that runs against a group every hour or so that will check if a new file has been created within 2 hours. If there is no file created within the past 2 hours open a ticket/Rais an alert Issues - Creating updating and closing tickets is turning into a real headache when trying to do it from a script 2) Create a script that runs against a group every hour or so that will check if a new file has been created within 2 hours. Store Data in EDF have an internal monitor that checks the EDF and raises tickets based on the results stored in the EDF. Issues - I have no real knowledge with sql and I cant figure out how to get the monitor to check the EDF status. 3)Create a script that runs against a group every hour or so that will check if a new file has been created within 2 hours. Store results to a txt file on the computer and have a remote monitor that checks the txt file and raises tickets if it has specific results.