Jump to content

All Activity

This stream auto-updates     

  1. Today
  2. DarrenWhite99

    Cannot get Function File Copy to work

    The hard part of the equation is the technicians computer. It could be any machine, not necessarily with an Automate agent. As long as they are creating the file in an uncontrolled way (on their desktops) they will have to manually get it to a controlled location where a script can take over.
  3. I've never looked at this so I don't know what indications there are when a computer is un-retired automatically. I would look in the Audit log and other tables (h_computers?) to see if any entries are recorded when it happens.
  4. srw_oia

    List all Local Users

    Pretty sure it's in the Labtech database, so you should be able to create a SQL Query, Dataview, or report to view them. There's also this plugin for monitoring https://www.plugins4automate.com/products/admon-local-admin-group-monitor
  5. ZenTekDS

    QB Web Patch Silent

    If you find a way would love to know.
  6. Hi. Having had a look at what creates the most tickets, we have compiled a list. Perf - NIC Packets Received Errors As I understand, it, these should be pretty unlikely to be real issues? Worth keeping? Perf - Processor Utilization Not sure if it should be scrapped or the thresholds changed. If not scrapped, would anyone care to share reasonable thresholds so we only get relevant ones? Perf - Processor Queue Length Not sure if it should be scrapped or the thresholds changed. If not scrapped, would anyone care to share reasonable thresholds so we only get relevant ones? Perf - Disk Transfers/Sec Not sure if it should be scrapped or the thresholds changed. If not scrapped, would anyone care to share reasonable thresholds so we only get relevant ones? REG - Windows Appinit DLL Defined ? Service SepMasterService Useful or not? Real problem or no longer relevant? UPDATES - Missing Service Pack This could be useful if the information inside it was useful, like WHAT service pack is missing. Does anyone have an updated definition of this please? New- An Out Of Date Labtech Agent was detected I think LT hands out new versions spread over a few days, should we just increase the threshold? Any help in determining which thresholds we should adjust or tickets we should just stop monitoring would be much appreciated.
  7. Yesterday
  8. -.net on the probe Server is 4.5.2 or higher? Try .net repair from Microsoft if it is -are the ESXi IP's pingable, the Probe needs to be able to ping them -try re-sending config and system info for agent as well as remote agent\update plugins -do any of the ESXi hosts show under Network devices? If so, then you just need to set your ESXi (root) creds
  9. Rafe Spaulding

    Cannot get Function File Copy to work

    Thank you, Darren. I was afraid of that. I have a script which reads information from a technician created CSV file to add bulk users to Active directory in a loop. Fields include (Firstname, Lastname, username, OU, Homedrive, Homedirectory, Department, email, etc...) The script calls for the csv file from a location of c:\scripts\newusers.csv on the Agent. It works perfectly, however I am having to MANUALLY copy the newusers.csv created file to the Agent in order for the script to run as an automate script. I was looking for a way to have the script to copy the newusers.csv file from the technicians workstation to the AGENT, but apparently that is not possible. Not a huge deal, just use Teamviewer, Bomgar, or Screenconnect to manually transfer file and it works fine... Was just hoping for complete automation. My plan is to create scripts to export all users from a pre-existing server into a csv file, and run the script onto a NEW server to rebuild users/gpo's/etc.... I wonder if Screenconnect or Teamviewer have command line options to transfer files... Will look into that.
  10. Luis Arango

    Virtualization Manager for VMware ESX hosts

    Thanks for the feedback Ryan, I thought it would be quick, but on my end I am still not seeing any hosts from that location come up on virtualization manager. I guess something else may be wrong here, but I just don't know what.
  11. I enabled that, click save, waited maybe 15 seconds, then started a network scan.
  12. Luis Arango

    Virtualization Manager for VMware ESX hosts

    I just enabled the mac address scanning on my end. Do you know how long we are meant to wait for results on this?
  13. Thanks for this! I enabled that and voila, the probe is now picking up the ESXi host! Awesome
  14. Pendragon8062

    Virtualization Manager for VMware ESX hosts

    I had to enable "MAC Address Scanning" on my Gen 2 probe settings to get them to see my ESXi hosts at several clients.
  15. Like most of you, we have moments when we retire a system because it is removed from a network without our knowledge. In these cases, like most of you, we move it to a group where it is supposed to automatically offboard (we have scripts and such to do these things) if it comes back online. However, if we do not receive communication within a set period of time, we retire the system manually. My issue is this: Every now and again, a system that is retired gets given to a family member or someone pulls said system from the refuse pile somewhere and turns it on again. In this case, the system of course re-onboards itself into Automate and out of the retired systems. Does anyone have a monitor or something set up that allows them to be notified when this action happens? I have onboarding scripts that notify us when a new system is set up, but I don't know if there's any way to monitor this change on client systems. If so, I'd like to set things up so one of our distribution groups will get an e-mail so we'll be aware of it.
  16. Appears I can't disable or uncheck the "Enable New Probe" so I guess there is no choice in which gen Probe I can use.
  17. Yes it's the Gen2 probe. I admit I haven't tried this with the Gen1 probe, going to try that right now. Server type is a Lenovo ThinkServer TS440 and it's exactly ESXi 6.0 build 3620759. Nice to hear that it's not just us.
  18. Are you using the new Network Probe ? Gen2 ? There are detection issues with this. Assuming that you are using a HP server / Dell server ? We have this issue with multiple clients, randomly missing ESXi hosts. CW support is working on this......
  19. SNMP doesn't appear to be a requirement as several of my ESXi hosts do not have it running. No firewalls involved as it's all internal and the internal firewall in Windows is disabled. I have a support session with Automate support this Thursday to deep dive this. What's odd is the Probe is picking up the IP as pingable, I can see this in the probe logs, but it doesn't detect that it's an ESXi host and it's ESXi 6.0 and I have other client hosts that are 4.5 and SNMP off and yet their probes detect the IP and that they are ESXi hosts.
  20. mouse51180

    Teamviewer Integration

    I think you had to purchase a special integration license from ConnectWise to get that info and get it configured. TeamViewer is no longer supported and I dont think they offer it any longer. Why they dont remove the button and the configuration tab from the client window is anyones guess... https://docs.connectwise.com/ConnectWise_Automate/ConnectWise_Automate_Knowledge_Base_Articles/Supportability_Statement:_TeamViewer_End_of_Support_and_End_of_Life_Notice?psa=1
  21. Silly question, but have you set SNMP and ensured that the firewalls are set correctly?
  22. DarrenWhite99

    Cannot get Function File Copy to work

    You can't get there from here. I'm actually not sure what direction to point you in, other than to say that when a script runs on a computer, you can only copy files that that computer can access. There is no "copy from the technicians computer" functionality. There are ways to do it manually but if you are trying to script this I doubt a manual solution will work in your case. Somehow you need to step back and approach this problem another way. Without knowing EXACTLY what you are trying do it (it appears you are creating a user account..) I can't suggest any other solutions.
  23. Roman

    Executive Summary Report - Drive Performance

    Same issue here... Switched from Continuum and can't believe this Executive Report showing all the HP_Recovery Drives as At-Risk.
  24. DarrenWhite99

    CWControl/ScreenConnect Scripting - Install/Remove

    It should yeah, but just triggering reinstall for Control (from Automate or Control) should work as well. (Reinstall vs. Remove/Install).
  25. ZenTekDS

    CWControl/ScreenConnect Scripting - Install/Remove

    Darren, Will this work as a measure to update agents after making changes to the Control configuration such as hiding the tray icon and such? We just moved to Automate and the integrated Control and didn’t see a way to easily reinstall to make the changes apply. Seems like this would do the trick.
  26. Dave M

    Computer Warranty Updater (HP/Dell/Lenovo)

    Grrr.. no matter what I do I can't get it passed this! Updating Dell Warranties You cannot call a method on a null-valued expression. At line:259 char:8 + New-Object psobject -Property @{"WarrantyEndDate"=[DateTime]:: ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : InvalidOperation: (:) [], RuntimeException + FullyQualifiedErrorId : InvokeMethodOnNull You cannot call a method on a null-valued expression. At line:259 char:8 + New-Object psobject -Property @{"WarrantyEndDate"=[DateTime]:: ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : InvalidOperation: (:) [], RuntimeException + FullyQualifiedErrorId : InvokeMethodOnNull You cannot call a method on a null-valued expression. At line:259 char:8 + New-Object psobject -Property @{"WarrantyEndDate"=[DateTime]:: ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : InvalidOperation: (:) [], RuntimeException + FullyQualifiedErrorId : InvokeMethodOnNull You cannot call a method on a null-valued expression. At line:259 char:8 + New-Object psobject -Property @{"WarrantyEndDate"=[DateTime]:: ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : InvalidOperation: (:) [], RuntimeException + FullyQualifiedErrorId : InvokeMethodOnNull
  27. Last week
  28. I am writing a script to add users to active directory using a powershell script and a CSV file. I am creating the file on my local computer at c:\scripts\newusers.csv and need to copy this same file to the c:\scripts\newusers.csv on the destination domain controller for powershell script to run. (This works correctly when I manually move the file to the server, and powershell works). I have tried: File copy, File copy as admin, File copy as user, File copy to /labtech/transfer/uploads... I can't seem to get it to work. Script log always says "File Copy appeared to fail"... Is this something that can be done? source = MY local workstation c:\scripts\newusers.csv destination = Agent domain controller c:\scripts\newusers.csv
  1. Load more activity
×