Automating the World

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Topic Author
Posts: 3
Joined: Mon Sep 14, 2015 11:29 pm
Current LT Agent Count: 1500+

PRTG integration with Labtech and Connectwise

Mon Oct 09, 2017 10:19 pm

Hi all,

We are currently on Labtech 10.5 and use Email Sink to analyse the PRTG emails and log tickets for it.
As Email Sink doesn't work ConnectWise Automate 11, I'm looking for a new way of doing this.

Current process:
* PRTG sends a (special formated) text email to a mailbox
* Email Sink picks up the email and runs a Labtech Script over it
* Labtech checks if there is already a ticket and updates it or logs a new one.

Any Ideas are welcome.

Kind regards,
Posts: 239
Joined: Fri Jan 10, 2014 11:51 am
Current LT Agent Count: 3000+
Location: Toronto, Ontario Canada

Re: PRTG integration with Labtech and Connectwise

Thu Oct 12, 2017 10:06 am - Its still in beta and dev has slowed down a bit from what I understand.