We are currently on Labtech 10.5 and use Email Sink to analyse the PRTG emails and log tickets for it.
As Email Sink doesn't work ConnectWise Automate 11, I'm looking for a new way of doing this.
* PRTG sends a (special formated) text email to a mailbox
* Email Sink picks up the email and runs a Labtech Script over it
* Labtech checks if there is already a ticket and updates it or logs a new one.
Any Ideas are welcome.